Customer Service

Shipping in the US


Orders over $50 ships free via USPS Ground.


Priority USPS

Orders will typically arrive in 2 to 5 business days (Monday through Friday, not including holidays). Occasionally orders shipped Priority USPS may be changed to UPS ground due to system outages and address verification issues with carrier. We cannot ship to PO Boxes.


Delivery Times

If you are trying to estimate when a product will arrive, keep in mind that credit card authorization and address verification must be received prior to processing. Orders are typically processed and leave our warehouse within 24-48 hours from time of purchase.


International Shipping

Ships USPS Priority international. Free shipping offer does not apply to international orders. Ittybittee is not responsible for customs fees.


Order Processing

Orders are typically processed 24-48 hours after our receipt of your order. Estimated shipping times start after the order is processed.


Sales Tax

Sales tax charged on orders shipped to Texas destinations.


Returns

Ittybittee gladly accepts returns within 14 days after order is received. We can exchange for a different size or issue a refund. Shipping charges on returns is customer’s responsibility.


Paypal Secure Transactions

We utilize the secured paypal system to collect payment for your purchase. Paypal is widely considered the safest online payment processor, is easy to use, and all you need is a credit/debit card. You do not need a paypal account to use the system, and you can feel confident that your payment is secure.